Effective Date: July 01, 2022
We respect your right to privacy and will only process your personal information in accordance with applicable data protection and privacy laws.
By using the QBSync services, sites and applications we control, you consent to:
the collection and use of personal information and data as set forth in this Policy;
emails sent to you for account management purposes; and
emails (of which you may opt-out at any time) sent to notify you of promotions and other activity.
This Policy applies to users of the QBSync Service (as used in this policy, the term "Service" means the services, APIs, and functionality we make available, through our website at qbsync.com and related site pages (the "Website"), via separate sites, repositories and servers under our control, and through third party sites or platforms that utilize our services and functionality, as well as through our device software ("Software")). This Policy does not apply to Other Sites (with the term "Other Sites" meaning websites, applications, platforms, stores, functionality or services that do not display or link to this Policy or that display or link to different privacy statements, or that are under the control of companies that we do not control or to people we do not employ or manage, including accounting or bookkeeping solution vendors.
By accepting the Policy during account registration, you expressly consent to our collection, storage, use and disclosure of your personal information and non-personal information as described in this Policy and to all other terms herein.
B. Information Collected
We collect information about you in various ways when you use our Service and as set forth in the Terms of Service. Some of this information may be Personal Data about you. As used in this Policy, "Personal Data" means any information (either alone or in combination with other information we hold) that specifically identifies you as an individual, such as your name, address and physical location, account numbers, email addresses, or telephone numbers.
As well as Personal Data, we also collect some information that is not personally identifying, including aggregate information, which is data we collect about use of the Service or about a group or category of users from which it has never been, or is no longer, possible to identify you (“Nonpersonal Data”; together with Personal Data, collectively "Information").
When you register for an account, and in the course of your use of the Service, we collect the following Personal Data:
When you use our Service, we automatically collect Nonpersonal Data sent to us by your computer, mobile device or other access device, such as a device ID or unique identifier, device type, model and brand, geo-location information, computer, network and connection information, access times, operating system and browser version, device identifiers, type and language, and the website you visited before our Website. We also collect Nonpersonal Data about your usage and activity on the Service. This Policy does not restrict or limit our collection, disclosure and use of Nonpersonal Data.
We do not solicit and will not collect data related to racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, or sexuality; or genetic or biometric data; or data related to criminal convictions or offenses.
We do not collect ny Information using "cookies," which are small files placed on your hard drive that may uniquely identify your browser and collect certain Information about you.
Do Not Track Disclosure
We do not engage in the collection of Personal Data from users across third party sites or applications, except as to Other Sites that you have elected to use which operate or access the Service for your use, and except as specified by you when you select to register to the Service via such Other Sites.
Legal Bases for Collection
Our collection and use of Personal Data is supported by the following lawful bases: (i) contract; and (ii) our legitimate interests, including for direct marketing purposes (of which you may opt-out), to perform, maintain and improve the Services, and as further set forth in section C, below.
We use the following Other Sites in the performance of Services:
You hereby consent to the exchange of Information with the above parties, including the transmission of financial transactions data from the above, as needed to provide the Services.
We retain Personal Data from closed accounts, if, for as long as, and to the fullest extent permitted by applicable law, including in order to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our agreements and policies, and take other actions otherwise permitted by law or as specified elsewhere in this Policy.
C. Our Use of Information
We may use and provide data and information to our partners and customers for commercial purposes after we have removed your name or any other personally identifying information from it, or have combined it with other people's data in a way that it is no longer associated with you. We use Information collected through our Service for the purposes and as described in this Policy, as disclosed to you in our Software, as needed to carry out the Service, and as set forth in the Terms of Service. We may also use your Information to:
(i) operate, maintain, customize, measure and improve our Service, and to fulfill the purposes disclosed when you provided your information to us;
(ii) respond to your comments and questions and provide the Service and customer support you request;
(iii) process payments and refunds, resolve disputes, enforce our terms and policies, protect our rights, and troubleshoot problems;
(iv) understand you and your preferences to enhance your experience and enjoyment using our Service;
(v) communicate with you about new events, offers and other news about our products and services offered by us and our selected partners; and
(vi) send you Services-related information, including confirmations, invoices, reminders, technical notices, updates, security alerts and support and administrative messages.
We also may combine your Information with information we collect from other sources to improve our products and services.
Further, we may use Personal Data to respond to legal requirements, in connection with a merger, sale of assets, or other similar corporate transactions, to respond to claims that content violates the rights of others, for law enforcement, for fraud detection and remediation, and to protect the rights, property, or safety or any person.
D. Sharing Information
We do not disclose, sell or rent your Personal Data to third parties for their marketing purposes without your prior consent. If you do consent but later change your mind, you may contact us and we will cease any such activity.
We only share your Personal Data as follows:
(i) at your direction and control via your normal and intended operation of the Service, or with your consent, for example, when you agree to our sharing your Personal Data with other selected third parties for their own marketing purposes subject to their separate privacy policies;
(ii) to the general public for content you submit in a public forum (such as YouTube or similar service) or via features of our Service that enable public display of content;
(iii) with the operators or owners of Other Sites and third parties with whom you allow us to share information, for example other apps or websites that integrate with our application programming interfaces (APIs) or Service, or those with an API or Service with which we integrate;
(vi) under written obligations of confidentiality, in connection with or during negotiation of any merger, financing, acquisition, or dissolution, transaction, or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets to another company;
(vii) with your employer (or similar entity) and any necessary third parties engaged by us or your employer (e.g., an expense management service provider) if you are using the Service on behalf of such party; and
(viii) in an aggregated and/or anonymized form which cannot reasonably be used to identify you.
We may also share and disclose Nonpersonal Data, e.g., by publishing a report on trends in the usage of our Service.
E. Technical Security Measures
We use SSL encryption in both the transmission and storage of Personal Data; back-ups are run on a frequent and regular basis; back-up redundancies are maintained; multi-factor authentication is used for access to all data stores; and employee user roles restrict access to those with a need-to-know.
We take all reasonable steps to help protect your Personal Data in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no one can create a completely secure website, app or service and third parties may unlawfully intercept, steal or access transmissions or private communications. Therefore, we cannot guarantee that your Information or private communications that you transfer over the internet to us will always be secure or remain confidential.
Your password deserves careful thought and protection. Use unique numbers, letters, and special characters and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. If your password has been compromised for any reason, you should immediately access your profile to change your password and notify us immediately at [email protected]
The Services are not directed at or intended for children under sixteen years of age, and we do not knowingly collect Personal Data from such children. If you believe that we might have any Personal Data from a child under 16 years of age, please contact us at [email protected]
H. Policy Changes
We may amend this Policy from time to time. If we make any changes to this Policy, we will post the amended terms, change the "Revised" date above, and/or where appropriate, notify you by email.
I. Your Choices
You have the right to ask us not to process your Personal Data for marketing or promotional purposes. You may also opt out of receiving promotional emails from us by following the instructions in the emails themselves or via email sent to [email protected] If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations.
Rights to Review, Rectify, Erasure, and Portability
You can see, review and change your Personal Data by contacting us at [email protected] You should promptly update your Personal Data if it changes or is inaccurate. You also may send requests about your contact preferences, to request a review of the Personal Data we have about you, and to request that we delete, update or correct any out-of-date or incorrect Personal Data we have about you (to the extent of Personal Data we have not already made available to you for your own review, modification, or deletion). Such data is portable, in a structured, commonly-used, and machine-readable format.
Upon receipt and process of such a request, we will, within a commercially reasonable period of time, comply with such request to the extent reasonable and feasible. Note that requests to terminate disclosure to third parties may frustrate or render impossible our ability to provide the Service or conduct transactions initiated by you.
Right to Object
You may exercise your right to object, if no opt-out mechanism is otherwise made available to you (including objecting to the basis of use for the purpose of our legitimate interest), by sending an email to [email protected]
We are located in the United States, as are the servers that make the Service available. All matters relating to privacy issues are governed by the laws of the United States and the State of Colorado. Nothing in this Policy will be construed as an admission that we are subject to the laws or jurisdictions of any national or international jurisdiction or governmental entity, or to non-US law.
K. Questions or Complaints
If you have any questions about this Policy, please contact us at [email protected]
You have the right to lodge complaints with your applicable local data protection authority, but we hope that you will try to work things out with us first.
Questions or comments regarding this policy should be submitted to the QBSync Privacy Agent via e-mail to [email protected]